Resolve Quickbooks error code 20 in 3 Simple Steps

steve rex
3 min readSep 27, 2021

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The QuickBooks printer not activated error code 20 occurs when you are installing or upgrading your Windows operating system. This error occurs when the HKEY_CURRENT_CONFIG/Software key is deleted. If this error occurs, users are unable to print or send payslips or invoices, which is a big problem for business owners. When this error occurs, an error message appears stating: “Quickbooks printer not activated error code 20.” This error message appears when you attempt to print a PDF document through Quickbooks.

Reasons to occur QuickBooks printer not activated error code 20 -

  • If you are still using QuickBooks 2009.
  • If your application key is not updated.
  • Deletes HKey_current_config/Software Key. QuickBooks uses the same registry key as well.
  • It is possible that computers are overloaded with more than one version of QuickBooks.
  • Windows registry errors.
  • When the PDF converter is not set up correctly.
  • If your Windows operating system is outdated, you can visit Microsoft Support to find out how to install the updated version.
  • When printer drivers are incompatible.
  • QuickBooks version 2009 is incompatible with Windows 7.
  • When QuickBooks is not installed correctly.

Solutions of QuickBooks printer not activated error code 20:-

Configure user permissions

  • In the search bar, type “regedit” and click OK.
  • Do a right-click on regedit and select “run as administrator”.
  • Click on HKEY_CURRENT_CONFIG in the left panel and then right-click on the software folder in the panel and select “permissions”.
  • The new window appears, then the user assigns “full control” to the user and clicks OK, By also following this step you will also be able to resolve Quickbooks won't open issue.

Repair QuickBooks PDF component QBprint.qbp file

  • You should open the Windows control panel and then select Programs and Features.
  • Then, select QuickBooks from the installed program list, and click on the change option. Then, start the repair process, and follow the instructions.
  • Restart your computer after QuickBooks has been repaired.
  • Try printing something or saving your PDF now. This may fix the problem.

Upgrade Windows and again install Quickbooks

  • Go to the “Programs and Features” option in the Windows control panel.
  • Note down QuickBooks’ license and product number before uninstalling it.
  • Select QuickBooks from the list of installed software and then select uninstall from the top. Follow the wizard instructions until QuickBooks is uninstalled.
  • Install the Windows update and restart your computer.
  • Install Quickbooks by opening the QuickBooks Installation folder or inserting the installation CD and following all the instructions to prevent QuickBooks error 6123.
  • When QuickBooks is installed, the program and printer should work again and it will solve most of the QB Errors. Don’t forget to keep your QB updated to prevent errors like Quickbooks error 6123 0.

Conclusion

The information above should help you to resolve Quickbooks printer not activated error code 20. If you are still unable to resolve this issue, don’t worry. Our QuickBooks Error Support team is available 24/7 for you, and they will provide you with the best solution.

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steve rex
steve rex

Written by steve rex

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Hi, I am Steve, Certified QuickBooks ProAdvisor, working for the past three years in the USA.

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